We want to hear from you! WorldBand specialists in each department are available to provide courteous, personalized assistance during the hours listed, and all email inquiries are answered promptly. Our network is continuously monitored and managed 24/7 and is available to assist you with any question or problem you may have. Contact us today!

Departments

Sales - Call Sales today for answers to all questions, pricing, and ordering, and status of orders for all Dial-up, high speed dedicated and DSL products, collocation, and web-hosting services!

Main Technical Support - Call or email Technical Support to assist you with troubleshooting of all internet problems or to setup new service. If you have general or technical questions about any service or product after business hours, we are here to assist you.

Billing - Contact or email Billing for any questions, comments, or concerns you have regarding invoices, changes in account status and contact information, including reactivation or cancellation of any services on your existing WorldBand account.

PC / Network Support – Contact WorldBand for all questions & comments concerning your PC and Network Support Services, as well as application support and new and used computers, servers, and laptops.

Telephone Systems and Service - All questions & comments concerning your telephone systems, telephone/data wiring and local/long distance telephone service.

Contacts

Email: sales@worldband.com
Phone: (888)-308-7800 x201
Hours: Mon-Fri: 9am-5pm

Email: support@worldband.com
Phone: (888)-308-7800 x1
Hours: 24 hours a day

Email: billing@worldband.com
Phone: (888)-308-7800 x212
Hours: Mon-Fri: 9am-5pm

Email: datafrontiers@worldband.com
Phone: (888)-308-7800 x200
Hours: Mon-Fri: 9am-5pm

Email: telephones@worldband.com
Phone: (888)-308-7800 x201 Sales
Phone: (888)-308-7800 x208 Service
Hours: Mon-Fri: 9am-5pm

Abuse Complaints

WorldBand Communications has a strict policy prohibiting use of our network or services to send unsolicited or bulk commercial e-mail (also called "spam"). We aggressively investigate all complaints regarding WorldBand customers who may be violating our terms of service. If you have any questions or reports about possible infringements by WorldBand members, please direct them to abuse@worldband.com. For more information, please refer to our Terms of Service (TOS). By using the WorldBand network or its services, members agree to comply to all terms set forth in these documents as permissible by State and Federal law.

Other Phone Numbers:

(800) 861-3281 FAX

Company Address:

WorldBand Communications
189 Main Street
Milford, MA 01757

Payment Address:

Send your WorldBand payments to:

WorldBand Communications
189 Main Street
Milford, MA 01757

 
     
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